Can I order directly from Zenith Products?
Sure. Click the "buy online" button at the bottom of the Home page You can also reach us
at 800 892-3986.
Where can I purchase your products?
Our products are available at a wide variety of retailers and distributors here
in the United States, Canada and Mexico. Please contact us with a description of
what you are looking for or a model number and we can tell you where to find it.
How can I order replacement parts?
Please go to our customer service page and click on request parts. With the
exception of a few parts, most can be replaced.
Can
I purchase additional parts?
Most parts can be purchased for a minimal fee, please call us at 800 892-3986
for availability and pricing. Please have your model number and major credit
card available.
Can
you manufacture custom sized cabinets?
While we do not do custom sizes we do have a wide variety of sizes to
accommodate your needs. Please let us know what your specs are and we can advise
you on what is available for that size.
What type of mounting hardware will I need to mount my
cabinet?
The weight of the cabinet and the wall surfaces (tile, drywall, aluminum studs,
plaster, etc..) will require different hardware, please consult with your
contractor.
How much weight can my shower rod hold?
Rod strength will vary with the type of rod, wall material and installation
method. Zenith twist tight tension rods and screw mounted rods have all been
tested to hold in excess of 25 pounds.
How high should my shower rod be mounted?
The standard shower liner is 72 inches so we recommend that the rod be installed
64 inches from the top of your bathtub.
What size drill bit should I use?
The type of wall anchor, screws used and wall surface will greatly effect what
size drill bit you will need, please consult your contractor for the correct
size.
What do I do if my tension pole shower caddy is bowing?
If your caddy is bowing the tension is too tight. Please see the chart at the end
of your instruction sheet on ceiling height, you may need to cut the bottom tube
to fit. While we try to accommodate all standard bath areas, sometimes age of a
building, remodeling and other factors affect the fit of the caddy. It may also
be that the spring was over compressed during installation and needs to be
replaced, please see replacement parts. If you are still having a problem please
call us to discuss and we can help.
What if my tension pole shower caddy is too short?
An extension tube can be purchased to make your caddy taller. Please call our
customer service line for assistance.
The suction cups on my shower caddy are not adhering, what
can I do?
The suction cups will not adhere over grout lines or on textured surfaces. If
your surface is smooth please try wiping the suction cups and wall surface with
rubbing alcohol. This will remove any residue from handling or cleansers and
give the suction cups a firmer grip. If this still does not meet your
satisfaction, please contact our customers service department.
What do I use to clean your products?
Our shower caddies can be cleaned with a nonabrasive shower cleanser.
Our wood products can be cleaned with a soft cloth or a slightly dampened cloth
for stubborn marks. Do not saturate or scrub surface.
Mirrors can be cleaned with a mild glass cleaner.
How do I adjust my doors with a European hinge?
Click here is view answer.
How do I install a pin hinge?
Click here is view answer.
